Delivery is charged at a fixed rate of £7.99 on standard items for the UK mainland and will be shipped using Parcel to Go or Interparcel or Parcelforce.
Delivery to other areas (including overseas) will be sent via Parcel to Go or Interparcel or Parcelforce – please contact us for costs and carriage free amounts.
Carriage is free on orders over £150 excluding vat. (UK only) Please contact us for carriage free amounts for rest of world.
Please note that we can only offer tracking for Europe & rest of the world to UK borders only and cannot be held responsible for goods from this point onwards. If you require delivery with full tracking, please get in contact and we will quote separately.
Deliveries will normally be made to UK addresses within 14 working days. You will be advised of any delay, or if the item is not available.
In the unlikely event that your product is lost or damaged in transit please contact us via email or phone. In the case of non-delivery please wait 21 days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 7 days of receipt.
Any complaints will be processed and rectified as soon as possible.
A confirmation email is sent to you after the placing of an order and after despatch.
Sale or Return.
We do not offer Sale or Return.
Customer services and support
If you have any further queries, please contact us at
Alternatively, call us on +44 (0)1626 888069 or +44(0)15395 64247 Monday to Friday 9am-5pm GMT.
We will endeavour to respond to all complaints within 5 working days.